Project Management Director (Loan Advisor Strategy and Integration)
McLean, VA
About the Position
The LAS Strategy & Integration team is accountable for helping our customers integrate Freddie Mac origination and loan delivery based technology solutions. In addition to leading a cross-functional team of professionals dedicated to the successful implementation of our technology solutions, the Director will play a critical role in continuing to advance this organization; defining process, roles / responsibilities and the interaction model between various internal and external stakeholders.
The position will manage a portfolio of customers, each of which might span multiple products and/or vendor technology interfaces. The incumbent will lead the delivery of these services through a team of three to five senior integration managers.
Responsibilities
- Manage Loan Advisor Strategy and Integration team; process and staffing
- Refine and implement development partner engagement model (new technology solutions)
- Maintain in-depth understanding of customer / industry trends and needs, as well as Freddie Mac strategic objectives and technology solution roadmap
- Partner with Sales management to facilitate the transition from technology sale to integration
- Conduct detailed process reviews to map, imbed and optimize the assimilation of new tools and functionality into the customer experience and process
- Collaborate with customers and vendors to develop formal implementation plans; including key success metrics and milestones
- Ensure successful system integration testing and verification. Create and/or update system integration specifications, data standards, forms, design documents and test cases
- Collaborate with customers, vendors and internal business partners to ensure product adoption
- Translate learnings and feedback into improvement opportunities for both the technology solutions and integration processes. Participate in shaping the direction of future strategy
- Lead, develop and motivate staff
- Successful delivery against stated objectives (both internal and external / customer)
- Monitoring and reporting of all integration efforts and outcomes
Qualifications
- College Degree or equivalent experience
- Typically has 15+ years of related work experience and 8+ years management experience
- 10+ years Project Management experience
- Extensive experience and knowledge of our customer’s origination and secondary marketing business processes and technology platforms
- Knowledge of prominent and emerging 3rd-party vendor tools that support the mortgage origination and selling process
- Experience designing solutions to drive process changes and efficiencies
- Demonstrated knowledge and experience with agile methodologies
- Business strategy and business process redesign experience
- Strong consulting and influencing skills
- Strong quantitative, analytic and project management skills
- Program and project management skills
- Broad knowledge of the mortgage finance industry
- Significant experience implementing mortgage-related technology solutions
Key to success in this role
- Intellectual agility and interpersonal flexibility *Strong consultation and communication skills
- Enterprise change leadership
- Ability to work and collaborate with cross-divisional teams
- Staying current on market trends, regulatory issues, competitive landscape and emerging technologies
- Extensive knowledge of our client’s business models, processes, and technology platforms
Top 3 Personal Competencies to possess
- Partnership: Build trust and strong partnerships through my own and my team’s actions
- Drive for Execution: Be accountable for strong individual and team performance
- Seek and Embrace Change: Continuously improve work processes rather than accepting the status qu
Interested in applying to this career opportunity?
Please email Taylor Frank, [email protected], and include Freddie Mac Project Management Director (Loan Advisor Strategy and Integration) in the subject line.
About the Freddie Mac
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer.
