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Digital Delivery and Planning, Specialist

Digital Delivery and Planning, Specialist

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Digital Delivery and Planning, Specialist

New York, NY


The Digital Office is at the forefront of BNY Mellon’s digital transformation and offers the opportunity to work with senior digital leaders across the firm. Launched in 2018, the Digital Office works across all BNY Mellon lines of business to address client priorities and regulatory concerns. As a result, candidates who join will work with a truly cross-functional team to re-imagine challenging business problems and build new solutions. Through this, candidates will gain tangible experience in new digital ways of working and problem solving, using data to drive decision making. Collectively, this will broaden their understanding of the firm and make them a stronger digitally-capable candidate that will enable them to serve as the next generation of BNY Mellon senior leaders.

The Digital Department Operations team is responsible for shaping and launching the processes and supporting tools to ensure the department is running smoothing and meeting all goals. This includes working with all the Digital teams to lead change, leading digital change management (including communications and culture), and driving innovation firmwide. The team operates as the firm’s digital-focused internal strategy / consulting team, serving a central role to advance the company’s digital transformation and providing advice to senior leaders in support of the organization’s long-term goals.

The ideal candidate is highly analytical, has experience in executing analyses on large datasets, and hands-on experience in digital strategy, process improvement and re-imagination programs. (S) He stays close to digital trends, with a digital first mindset. The candidate will align to various digital department operations initiatives (e.g. Lifecycle Management, Delivery Processes, Department Communication Strategy, Digital Roadshows, etc.) to assess complex business and process issues, identify actionable opportunities for improvements, design solutions, and quantify bottom line financial impact of recommendations. This role will support senior Digital Leads with discrete problem-solving workstreams.


Select Activities may include: Developing work plans, conducting investigatory interviews and research, gathering and synthesizing data, executing analyses to test working team hypotheses, building analytic models to support decision making, drafting presentations, documenting current state customer journeys and key processes, capturing key dependencies across initiatives and cataloging learnings


Bachelors degree in business or a related discipline, or equivalent work experience required. 3-5 years of related experience preferred. Management consulting experience or strategy experience with a digital focus at a financial services firm is a plus.

Interested in applying to this career opportunity?

Please email Taylor Frank, [email protected], and include BNY Mellon Digital Delivery and Planning, Specialist in the subject line.

About BNY Mellon

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 35 countries. As of December 31, 2018, BNY Mellon had $33.1 trillion in assets under custody and/or administration, and $1.7 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on Follow us on Twitter @BNYMellon or visit our newsroom at for the latest company news.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

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