Multifamily Loan Servicing Director (Master Servicing – CMBS / K-Deal)
McLean, VA
About the Position
The Multifamily Division of Freddie Mac is looking for a Loan Servicing Director to join our team. The main responsibilities of the hired candidate will include:
Responsibilities
- Lead and support a team responsible for Master Servicing functions related to CMBS or K-Deal like Securitizations, reconciling monthly Loan Periodic and Remittance data with cash received from Primary Servicers and reporting and remittance to Certificate Administrator/Trustee
- Monitor Servicer performance and compliance with terms of business; resolve errors with Servicer by deadline and within requested standards of customer service
- Support Audit for Servicer P&I and T&I custodial accounts and resolve discrepancies with Servicer
- Monitor Servicer reporting, cash flow and credit risk mitigation
- Analyze complex deals and create operational processes to support risk transfer goals and objectives, handle priority clients (Mega Servicers), and resolve complex issues or requests for waivers from established procedures
- Act as liaison to other Freddie Mac departments (e.g. audit, legal, accounting, tax, marketing etc) as required
- Receive assignments in the form of objectives and determines how to use resources to meet schedules and goals
- Supervise, motivate, and develop staff within the latitude of established company policies
- Make recommendations for changes to policies and establishes procedures that affect immediate organization’s operation
- Act as an advisor to subordinates to meet schedules and/or resolve technical problems
- Develop and administer schedules, performance requirements; may have budget responsibilities
- Lead and design cooperative efforts among members of the business area and/or project teams
- Manage the coordination of the activities of a section or department
Qualifications
- Experience with Master Servicing functions related to CMBS or K-Deal like Securitizations, reconciling Loan Periodic and Remittance data with cash received from Primary Servicers and reporting and remittance to Certificate Administrator/Trustee
- CREF-C Reporting to Certificate Admins
- Master Servicing or similar experience
- College Degree or equivalent experience
- 10+ years related experienceKeys to Success:
- Ability to build relationships across the organization
- Ability to motivate and train individuals and teams
- Innovation and continuous improvement of processes
- Grasping the macro, communicating the micro when needed
Top 3 Personal Competencies to Possess;
- Leadership – Lead from the front, balancing delegation with doing
- Drive for Execution – Treat obstacles as challenges to overcome, not excuses
- Seek and Embrace Change – Continuously improve work processes rather than accepting the status quo
Interested in applying to this career opportunity?
Please email Taylor Frank, [email protected], and include Multifamily Loan Servicing Director (Master Servicing – CMBS / K-Deal) in the subject line.
About Freddie Mac
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer.
