Head of Product Technology – Retail Services and Partnerships
Alma Mater: MIT
Raul Aldrey is a seasoned executive in digital products, media, and telecom and has extensive experience in product innovation, strategy, development, and management. Raul is a proven leader who has managed and led high-performing global teams responsible for building market-leading digital products and operating them at scale. He is well known for driving user-centric design and value creation through partnerships and ecosystems. He is an active board member for several companies and organizations and a great ambassador for diversity and inclusion in the workplace.
Raul is currently the head of product technology for Citi’s retail service business and partnerships. In his role, Raul is focused on end-to-end product and technology strategy, implementation and operations for Citi’s retail service business, including over 40 Fortune 500 Partners with more than 42 million accounts. In addition, he leads all partnership integration efforts and overall product strategy for joint initiatives with leading tech companies and fintechs in the ecosystem. He also leads Citi’s OpenBanking practice and all third-party developer integration via APIs. Prior to this role, Raul was the head of digital channels and ecosystem within Citi’s digital and technology organization. He was responsible for building a common platform approach to not only power internally developed web and mobile channels, but also drive and scale internal and external partnership capabilities. He oversees web and mobile digital platforms and third-party integrations.
Prior to Citi, Raul served as chief product officer and chief business officer at MediaKind, a global leader in media technology and innovation. He was responsible for products, strategy, marketing, sales, and business development. Prior to that he worked at Ericsson driving media, IoT and 5G initiatives. He also held multiple executive positions at Verizon leading product innovation, design and development, system integration, and product management.
Raul has always been in the forefront of technology innovation. He holds more than 40 patent applications and 34 patents granted in the US and Europe. He has a master’s certificate in technology and innovation from MIT. He has an MBA from Boston University’s Graduate School of Management as well as masters certificates from George Washington University in information technology management and program management.
He possesses a very strong technology and business acumen and vast global experience in highly innovative segments: mobile apps, wireless, video, and network services. He has extensive experience in all facets of agile product development and design thinking.