The Senior Director of Strategic Transformation – Digital Capability Execution will analyze corporate organization, processes, and control structures in order to identify opportunities for simplification, eliminate duplication of efforts, and assess appropriate balance of risk and control. S/he will apply knowledge of many disciplines including: business process analysis, performance benchmarking, change management, design thinking and customer experience. This person will establish operational objectives and work plans, and delegate assignments to subordinate managers; Develop, modify and execute company policies that affect immediate operations and may also have company-wide effect; Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives; Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results; and Regularly interact with senior management and executives on matters concerning several functional areas, divisions, and/or customers. Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to relationship. Must demonstrate leadership and charisma that excites the organization to drive change forward. Demonstrated experience in leading large-scale digital transformation efforts with an Agile methodology required.

The Senior Director of Strategic Transformation – Digital Capability Execution will be a key leader and driver of the Multifamily digital transformation to modernize our capabilities through iterative and rapid solution delivery using Agile principles and concepts and provide an improved customer experience. This program will span all departments within the division and will extend our market leadership through improved customer experience, strategic change, innovation, analytics and technology driven solutions. This position will coordinate and embed the digital transformation efforts with the long term strategies of each line of business; Lead digital transformation workstreams with Senior Management and stakeholders to create a culture of change in the department; Manage and influence efforts to establish the overall mission, values and culture change across the division; Manage risk and controls; Execute responsibility for on-time, on-budget delivery of services to scope, quality and customer satisfaction.